Contact Us
@scrambledhoney
(250) 617-4689
scrambledhoney@gmail.com
(250) 617-4689
scrambledhoney@gmail.com
Contact usWelcome!
Contact us for any questions or concerns. Contact us for returns- read return policy below. Contact us for any collaboration enquires. |
RETURN POLICY
We want you to love your purchase. As confident as we are in our products, it may or may not be for you and that's OK :)
In the off chance you are unsatisfied you may notify Scrambled Honey within 15 days from the date item(s) were shipped. If a refund is requested, the purchase item(s) can be refunded at their actual purchase cost. Original shipping charges to the buyer are not refundable.
Refunds are not available after 15 days from the date your order was shipped unless there is a defect in the apparel.
If you change your mind about product(s) you have purchased, we will refund the purchase price or exchange those products subject to the following conditions:
Please provide the following information so we can assist you as quickly as possible:
All exchanges or refunds must be submitted using the contact page.
Please note that Scrambled Honey does not refund or exchange sale items.
All returned items must be unworn, unwashed, or otherwise unused with original tags/labels attached.
Once your return is received and inspected, we will send you an email to notify you that we have received your return item. We will also notify you of the approval or rejection of your refund/exchange. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
A digital photo of the item to be returned or exchanged may be required in order to verify your concerns.
Additional information
If your order was damaged upon arrival please contact us via our contact page within 2 days of delivery so that we can resolve the issue. A digital photo of the damaged package may be required in order to file a claim with our shipping provider.
Any additional cost incurred due to currency conversation
will not be refunded, and are considered the responsibility of the customer.
We want you to love your purchase. As confident as we are in our products, it may or may not be for you and that's OK :)
In the off chance you are unsatisfied you may notify Scrambled Honey within 15 days from the date item(s) were shipped. If a refund is requested, the purchase item(s) can be refunded at their actual purchase cost. Original shipping charges to the buyer are not refundable.
Refunds are not available after 15 days from the date your order was shipped unless there is a defect in the apparel.
If you change your mind about product(s) you have purchased, we will refund the purchase price or exchange those products subject to the following conditions:
- Item must be returned by the original purchaser within 15 days
Please provide the following information so we can assist you as quickly as possible:
- Your name and address;
- Date your order was placed, if applicable;
- Sales order reference number, if available;
- Package tracking number, if available;
- Brief description of the problem you are experiencing.
All exchanges or refunds must be submitted using the contact page.
Please note that Scrambled Honey does not refund or exchange sale items.
All returned items must be unworn, unwashed, or otherwise unused with original tags/labels attached.
Once your return is received and inspected, we will send you an email to notify you that we have received your return item. We will also notify you of the approval or rejection of your refund/exchange. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
A digital photo of the item to be returned or exchanged may be required in order to verify your concerns.
Additional information
If your order was damaged upon arrival please contact us via our contact page within 2 days of delivery so that we can resolve the issue. A digital photo of the damaged package may be required in order to file a claim with our shipping provider.
Any additional cost incurred due to currency conversation
will not be refunded, and are considered the responsibility of the customer.